Hi Thanks for your query. I am Dr Akshay from Fortis Hospital, New Delhi.
It seems that your mother can have Neck issue as described by you. I need to understand her neck pain
situation, any relevant Neck x rays and MRI Cervical spine if possible. Also if possible kindly enclose investigations already done so that I can see. Do not hesitate to contact me if you need any further assistance. Thanks & Regards Dr Akshay Kumar Saxena