You may be suffering from androgenic alopecia which is also called as pattern baldness. The hairs start reducing in density at the crown (top) and also the hairline starts receeding from the front. This is usually progressive throughout life unless treated. It is usually accompanied by severe dandruff which we call seborrhoea. The FDA approved treatment for this condition is the best. No oil or cream will magically work because the hairs are getting miniaturised and eventually disappearing due to the hormonal effects of DHT on the hair roots. Please call me or contact me with photos using online consult option for proper examination and treatment. Do not start treatment without consulting. I can give guidance and then you can continue treatment on your own.
If your mother is experiencing such side effects with the use of dye, its better to avoid such products. Instead use herbal colors available in the market which are ammonia free.and usually don't contain any harmful chemicals.